Accounts, sign-in & recovery
How signing in to Horoptic works — email one-time code and optional passkeys — plus account recovery.
You only need an account for the cloud half — the Director, generation, sync, and server-rendered masters. The manual editor is free, offline, and account-less.
Signing in
- Email one-time code. We send a short code to your inbox — no password to choose or forget.
- Google sign-in. Sign in with your Google account in one step — no code to type.
- Add a passkey. Once you’re in, turn on a passkey on the device you work from. It makes sign-in faster and phishing-resistant — and it is required before anything can spend credits.
Why a passkey is required to spend
The email code gets you in, and an email-code session is enough to edit, sync, and browse your account. But anything that spends — approving a generation, using the AI Director — is gated behind a passkey. On an email-code session spending is refused and you’ll be asked to add a passkey first. Exporting or deleting your account data asks for a passkey or a fresh code we email to your account’s address.
That is deliberate: an emailed code is only as strong as your inbox, and we would rather not let whoever reaches your inbox spend your balance.
Recovery
Signing in with an email one-time code always works, on any device. Without a passkey, that session can edit and sync but cannot spend credits or run the Director.
If you have lost every device that held a passkey, request a passkey reset. It waits before it does anything, so that someone who gets into your inbox cannot take over your account’s spending:
- Sign in with an email code, open your account, and under SIGN-IN & SECURITY choose I lost every device with a passkey.
- Type your account email and choose Request the reset.
- We email the account at once, so anyone who still has access can stop it. Until the reset completes nothing changes, and anyone with a passkey — or with this email — can cancel it.
- After 7 days, every passkey on the account is removed, and you can add a new one from that session. The wait is longer if a reset on this account was cancelled recently; the confirmation tells you the date before you request it.
Spending stays locked until a new passkey exists. You can still export your data or delete your account in the meantime: both take a fresh code we email to your account’s address.
See also: when you need an account · exporting or deleting your data · security and sign-in